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Ansoft Designer / Ansys Designer 在线帮助文档:


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Quick Start Guide >
   Technical Support       


Technical Support

For technical support, please contact the Ansoft support office nearest your location. The Ansoft support offices can be found by accessing:

 

http://www.ansys.com/About+ANSYS/Contacts+and+Locations

 

 

Alternately, log on to the ANSYS Customer Portal. There you can download software, find knowledge resources, examples, and best practices:

 

http://www.ansys.com/customerportal

 

When reporting difficulties, it is extremely helpful to include specific information about what steps were taken or what stages the simulation reached. This allows more rapid and effective debugging. Please provide the following information when you contact us:

• Your name and affiliation

• The type of hardware and operating system you are using

• The exact wording of any messages that appeared on the screen

• Serial number, version number, and the name of your Ansoft software

• A full description the operation you were performing when the problem occurred

 

 




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